Frequent Asked Questions


How long does it take to complete the course?

This answer varies depending on how much experience you have with firearms. If you have significant experience, feel free to browse the coures material and take your exam, which will take little time. If you're new to firearms, we encourage you to watch the video multiple times. Many of our experienced students complete the course in less than half an hour.

The video won't play. How can I fix it?

If your video has previously played, the best thing to do is close your browser(Internet Explorer, Firefox, etc) and try again. If that doesn't work, try restarting your computer. You may also want to download the latest version of the video player you are using(Quicktime, Windows Media Player, Flash).

I can't print my certificate, can you send me one?

Sure, we offer that service for just $5. We print all of our certificates on hand-signed, high-quality certificate paper.

If I fail the test, can I retake it for free?

Yes, you may retake the test as many times as you it takes for you to pass the exam free of charge. If you fail, we encourage you to rewatch the video.

How hard is the test?

If you watch our video, the test will be incredibly easy for you to pass even if you have no prior firearm experience. We have a 99.9% first time pass rate.

How safe is it to use my credit card on your site?

We use secure servers and do not keep any of your credit card information on file. All of your credit card information is sent through an encrypted, secure connection, ensuring that it is perfectly safe to use your credit card on our site.

Can I come back to print my certificate?

Yes. When you register, you create a password so you will be able to return to print your certificate, rewatch the video, or take the exam.

Is your class state recognized?

Yes, our class meets and exceeds state laws. All of our instructors are certified by institutions recognized by the state.

Does your certificate mention that this is an online class?

No. Our certificate states the name of our organization, your name, the date of completion, your enrollment number, and a signature of our state-recognized instructor.

Are your instructors certified to teach?

Yes, our instructors are certified and recognized by the state as meeting the requirements to teach the handgun class required to obtain a Concealed Carry Permit.